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Applicant:
Indian Institute of Technology (IIT) Patna 
Title:
System and method for determining company performance 
Inventor(s):
Dr. Abyayananda Maiti, Supriyo Mandal 
Applicant:
Indian Institute of Technology (IIT) Patna 
Application type:
Applied - 2017-12-18 
Application Number:
201731045513 
Applied at:
India 
Entered by:
Indian Institute of Technology (IIT) Patna 
Abstract:
The present disclosure relates to system(s) and method(s) for determining company performance. The system receives social networking data from a set of social networking platforms and product review data from a set of e-commerce platform and the set of social networking platforms. The product review data may correspond to reviews or ratings and feedbacks from a set of users on one or more products of the company. Further the system computes a loyalty score associated with each user from the set of users based on sentiment associated with each user. The sentiment may be extracted based on analysis of the product review data and a helpfulness score. Further the system computes a centrality score associated with each user based on analysis of the social network data and feedback received on the product review data. The system further determines the company performance based on the centrality score and the loyalty score. 

 
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ABOUT I-STEM
It has always been the basic tenet of the Government of India, in generously funding R&D efforts at academic institutions over the years, that facilities established through such support be made available to those needing them and qualified to make use of them for their own research work
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However, this was never easy or straightforward for, among other reasons, there was no ready source of information of what facility was available and where. Thanks to the Web, it is much easier today to have a national and regional “inventory of resources”, so as to match users with the resources they need, and to do all this in an efficient and transparent manner.

This can lead to a leap in R&D productivity and greatly enhance the effectiveness of public investment. This is the motivation behind I-STEM.
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